FAQs

General Information regarding the HTML5 Control Panel
You can access the new HTML5 Control Panel via the following URL: http://cp.hornetsecurity.com The following points are intended to ease the transit...
Wed, 29 Jul, 2020 at 12:16 PM
What happens when you release an email?
It depends on the status of the email. These are the possibilities: Infomail, Spam, Virus Status will stay as detained. The email will be deliv...
Mon, 9 Mar, 2020 at 12:12 AM
Where can I find the archive in the HTML Control Panel?
The archive is integrated into the Email Live Tracking. Therefore, all archived emails will be found in the Email Live Tracking. Please note that only c...
Tue, 29 Oct, 2019 at 2:44 PM
LDAP port 389 will no longer be allowed to use
Please take note, that in the second half of 2020, Microsoft will apply a new security patch, after which not encrypted or not signed LDAP request to a doma...
Fri, 7 Feb, 2020 at 1:14 PM
How do email distribution groups work in Office 365 Total Protection?
Emails to distribution groups are not currently archived among the respective members of the distribution group. The distribution group was created as a sep...
Mon, 8 Jun, 2020 at 8:39 AM
Which user attributes are synchronized in Office 365 Total Protection?
A list for the synchronized user attributes can be accessed here.
Mon, 8 Jun, 2020 at 8:38 AM